IT Service Management work stream manager for the HP/Telewest Blueyonder Broadband rollout across the UK, managing 3 teams to design and implement ITIL Processes, Technology and Operations Management.

This project became the benchmark for subsequent telco projects within Hewlett-Packard.


Lara is a very capable and knowledgeable consultant who I had the pleasure to work with on several challenging engagements. Her understanding of ITIL and IT Service Management (ITSM) is excellent, with a particular talent for working with senior level executives not familiar with ITSM realise positive results. When working with Lara I admired most her professionalism, sincerity, patience and interpersonal skills, especially with those she managed directly. If you’re looking for a good manager of people and someone to get the job done then I suggest you choose Lara.

Jeremy Baker


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